Service Uptime Guarantee in Shared Website Hosting
When you obtain a shared website hosting plan through our company, we guarantee that your sites will be working no less than 99.9% of the time. We've virtually got rid of the server downtime by using a sophisticated cloud hosting platform where different sets of servers handle each individual part of the overall service - files, databases, emails, and so on. In this way, if there is an issue with a server, the other web servers part of the cluster shall simply take over and your websites will not be affected the slightest bit. To avoid any infrastructure troubles, we furthermore have diesel backup generators and several independent Internet providers. Skilled administrators check the web servers 24/7 to tackle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans come with a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We check out every server carefully before we hand it over to the client and we employ new hardware components in order to avoid any prospect of hardware troubles. Any unpredicted software difficulties can be resolved straight away by our system admins as they keep tabs on all of the machines 24/7. To prevent infrastructural troubles, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your are flooded, we can react quickly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper work of your web sites.