Extensive Online Documentation
What's online documentation? How can it help you become more familiar with the concept of web hosting?
Even though the web hosting service supplied by the different companies seems the same, every provider has got a personalized platform with its own tweaks and ways to carry out specific things. In such a case, an information-packed knowledge base would be stunningly useful both for people with little or no prior experience and for tech-savvy individuals who will at some point discover how specific tasks are performed, but will lose valuable time in the process. The objective of such a knowledge base is to help make the hosting service quick and easy to use, saving users plenty of time and effort. The outcome is more satisfied clients, since they can effortlessly find the info they want, and significantly less work for the client support team, because typically the vast majority of the enquiries and difficulties that customers have are already outlined in the knowledge base. On the condition that the articles are professionally written and cover more topics, you will be able to discover more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Website Hosting
All shared website hosting plans that we are offering feature an extensive knowledge base where you can find everything you need to know about your hosting account. Whether you aim to create a brand new database, to forward a domain name by means of an .htaccess file or to create an email account on your computer or mobile device, you can simply check our step-by-step help articles and all the information that you require will be there. When you go to a certain section of your Hepsia Control Panel, you can see articles that are dedicated to the features that you can access through it. In case you prefer to see the whole list of articles and get informed about all the functions that Hepsia offers, or simply to read generic information about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any issue that you may possibly come across, but in case you do not find what you’re searching for, you can always contact us, as our client support staff members are working day and night.