1 hour ticket response
Boz Web Design’s team of technical support engineers is focused on supplying prompt answers to each of your questions. We will review your trouble ticket as soon as it has been submitted and will reply with a solution to your problem within less than 1 hour after the tech support ticket submission. Actually, our average trouble ticket response time is 20 minutes.
A Top–Notch Help Desk Support Service
Our tech support team members have broad experience in the shared website hosting plans sphere and are accomplished enough to provide a rapid answer to your problem. If, however, the case at hand is not within the competence of a client support engineer, the helpdesk ticket will be forwarded to a developer or system administrator for further assistance.
A User–Friendly Help Section
To help you find a quick hint on how you can use a given feature, we have implemented a really intuitive Help section in your Control Panel. You can search through a rich collection of web hosting account administration articles and website management articles, take a glimpse at our F.A.Q. archive or check out our instructional video tutorials.